Advertiser Website Page American Bedding www.americanbeddingmfg.com 49 Aqubanc/DonorPerfect www.aqubanc.com / www.donorperfect.com 51 Brewer Direct www.brewerdirect.com 64 Dickerson, Bakker & Associates www.dickerson-bakker.com 17 Douglas Shaw & Associates www.douglasshaw.com 63 John R. Frank Coaching & Consulting www.johnrfrank.com 61 The Merriam Agency www.rescuemissioninsurance.com 53 Milwaukee Direct www.milwaukeedirect.com 2 Mission Resource Alliance www.missionresourcealliance.com 43 R. Brian Nelson, Architect www.rbnarchitect.com 54 Russ Reid + Grizzard www.russreid.com / www.grizzard.com 4 TrueSense www.truesense.com 31 VisionLynk www.visionlynk.com 54 Wilson Marketing Group www.wilsonmarketing.com 57 AD INDEX WWW.AGRM.ORG JANUARY/FEBRUARY 2018 61 LEADING MANY CULTURES Intercultural communication is a necessary skill any more, and yet there is little written to help professionals effectively communi- cate, interact, and lead in a multicultural society. Drawing on research in intercul- tural communication, psychology, and public and nonprofit administration, Culturally Mindful Com- munication: Essential Skills for Public and Nonprofit Professionals (Routledge) by Masami Nishishiba provides use- ful strategies for students and practitioners of public service to improve their intercultural communication skills. KNOW YOUR RISK The Nonprofit Risk Book (De|G Press) by Jesse Feiler and Gail B. Nayowith guides you through the process of finding, manag- ing, and mitigating risks that sap your nonprofit's time, finances, and resources. The book will lead you through a systematic process of evaluating what you know best: your organ- ization and its opera- tions. You will learn how to build a list of risks and evaluate each one for its likelihood and impact. From this, you will be able to plan mitigation actions to address each risk. The authors introduce an approach that looks at organizational risk and searches for patterns that need a broad approach to identification and mitigation. Learn more by logging in at www.agrm.org and clicking the Certification tab.