Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 645 DAY-TO-DAY Practical help with the operations and ministry of your mission LEADERSHIP LAB Management Goals 51 Understanding operational versus performance management by Mike Johnson ACROSS THE STREET Charitable Philosophies 53 Can we look beyond ourselves to maximize our impact? by Michelle Porter PR TOOLKIT PR Versus Marketing 54 Some noteworthy differences between these messaging cousins by Steve Wamberg INSURANCE SOLUTIONS Fire Drills 56 Protecting your mission when disaster strikes by Brian H. Merriam A FULL PLATE Chef Tech 58 Resources to help you serve with excellence in the kitchen by Brian M. Romano FINDING FUNDS Courting Major Donors 60 How you and advocates for your mission can build strategic relationships by Barry Durman AGRM 62 Association News and Events RESCUE President: John Ashmen Editor: Brad Lewis Managing Editor: Kristi Rector Advertising Sales: Beth Hall Designer: Mike Hames Photos: iStock, unless noted Printed in the USA March/April 2017 Volume 31, Number 2 Association of Gospel Rescue Missions Rescue (ISSN 1049-586X) is a bimonthly publication of the Association of Gospel Rescue Missions (AGRM). Published as a service to members of the association, it seeks to provide current, useful information about issues and subjects pertinent to the ministry of rescue. AGRM exists to proclaim the passion of Jesus toward hungry, homeless, abused, and addicted people; and to accelerate quality and effectiveness in member missions. Rescue magazine welcomes contributions and comments. Please send photographs, queries and ideas for articles, feedback, and address changes to Brad Lewis at editor@agrm.org, or to Rescue’s editorial, advertising, and circulation offices at AGRM, 7222 Commerce Center Drive, Suite 120, Colorado Springs, CO 80919. All Scripture quotations taken from the HOLY BIBLE, NEW INTERNATIONAL VERSION, unless otherwise noted. Copyright © 1973, 1978, 1984 Biblica. Used by permission of Zondervan Bible Publishers. Copyright © 2017 by the Association of Gospel Rescue Missions RE: CONTENTS Continued Phone: (719) 266-8300 Fax: (719) 266-8600 Email: editor@agrm.org Web: www.agrm.org