AGRM 2017 Annual Convention AGRM 2017 Annual Convention AGRM 2017 Annual Convention AGRM 2017 Annual Convention AGRM 2017 Annual Convention AGRM 2017 Annual Convention AGRM 2017 Annual Convention AGRM 2017 Annual Convention  
 

AGRM 2017 Annual Convention
 
AGRM 2017 Annual Convention AGRM 2017 Annual Convention AGRM 2017 Annual Convention AGRM 2017 Annual Convention AGRM 2017 Annual Convention  
     

CLIENT & CULTURE SEMINARS

Sustainable Life-Change: Attempting to Understand Client Success  
  Using the “new creation” text (2 Corinthians 5:17), we’ll consider sustainable life-change and how to recognize success. We’ll apply the see-do-get model for change from the book The 7 Habits of Highly Effective People. This model establishes that the way we see our circumstances leads to what we do; what we do leads to the results we get in life.  
 
 
Changing the Face of Homelessness  
  Engaging mission disciples through the arts and media can be a wonderful way to change the face of homelessness in your community and beyond. Staff from the New Orleans Mission will talk about their “Homeless Not Hopeless” initiative, and they’ll also share how your mission can create unique and uplifting creative projects that can bring awareness and also raise money for your mission.  
 
 
Becoming the Go-To in Your Community  
  The reality is that faith-based organizations shoulder the lion’s share of sheltering and multiple other services related to homelessness in many areas, but do city governments and the community at-large see your mission as the first go-to on homelessness matters? This session, presented by a member whose mission has realized unprecedented levels of community partnership, will explore the process of improving relations and gaining trust.  
 
 
International City Mission Perspectives  
  We live in a global community. Cultures and customs may differ around the world, but we are dealing with many of the same issues. Come and hear how faith-based social services in Europe respond to those challenges and discuss the global similarities and trends we share. Networking with like-minded international ministries can call attention to opportunities and threats, and it can also inspire new approaches.  
 
 
Next Faith: Trends Shaping the Future  
  This presentation examines the key spiritual, cultural, and generational trends that are influencing the way in which Christ followers live and work. Put yourself in the future; then learn what you need to do now to prepare yourself and your organization to be effective then.  
 
 

STRATEGIC THINKING SEMINARS

Creating a Community for Young Adults to Serve the City  
  Serve Seattle is a ministry of Seattle's Union Gospel Mission where young adults 18–24 live in community for a year while serving the city in a local internship. This experience has proven to prepare young adults to serve those in greatest need in both professional and volunteer applications. We’ll discuss what components are necessary to launch such a program and what outcomes you can expect to see.  
 
 
Board Policy Manual Essentials  
  A board policy manual helps a board move from being reactive to being proactive. It's one of the key expectations for missions going through AGRM's Ripple Effect program. This seminar will help provide an organizational framework for your board policy manual, a template of suggested policies to help you get started, and clarity on how to keep the board's policies separate from (and much shorter than) staff policies. We’ll also discuss the board/CEO relationship and healthy boundaries.  
 
 
Building and Growing a Healthy and Sustainable Organization  
  This session will focus on three fundamental elements that require constant attention for your ministry to be a healthy and sustainable organization. On the Same Page, Inc. strategist and executive coach Mike Tate and COO and organizational development specialist for The Foundry Ministries, Leslie Freeman, will lead this session with theory and practical application to help move your ministry toward sustainability in the midst of uncertain times.  
 
 
Developing Great Teams  
  Building a team that’s united in purpose and direction requires deliberateness and discipline. In this seminar we’ll help you identify the major obstacles that may be stalling your central mission and discuss intentional, disciplined ways to move your team from good to great, for the benefit of the mission and for one another.  
 
 
Building Strategy: Getting the Right Things Done  
  Using the best-selling book The 4 Disciplines of Execution, we’ll focus on setting organizational goals and the process of executing those goals toward accomplishment. No results are ever achieved without execution. Join several Denver Rescue Mission employees as we discuss both the triumphs and the disappointments in learning to get the right things done.  
 
 

RADICAL HOSPITALITY SEMINARS

How to Create a Healing Environment  
  Do you find yourself repairing things over and over again because clients and guests do not respect mission property? This class can give you insight and solutions to minimize these recurring issues. Learn how a beautiful environment can create a sense of well-being and peace that heals the soul, fostering a new regard for people and property.  
 
 
Help that Really Helps  
  Giving help that really helps can be a radical hospitality idea. In 2016, one mission began a journey to make changes to its program offerings that incentivize shelter guests toward lasting life change. In this session they’ll discuss their process, the results so far, and what they’re doing to educate the community about the difference in healthy help and harmful help.  
 
 
Felon Reintegration  
  Many people we serve have had a past that includes felony or other crimes that can make it difficult for them to progress, find stability, and succeed. One mission’s “Getting Ahead When Getting Out” program is addressing this challenge and helping clients reclaim their lives. This session will describe the program and what it takes to launch a similar initiative at your mission.  
 
 
Families of the Incarcerated: Invisible Victims  
  In recent decades the number of children with an incarcerated father has risen dramatically. These families face challenges that often place them at the intersection of poverty, addiction, trauma, and the justice system. Based on original research, attendees will learn how rescue missions are uniquely positioned to support these families and how to approach funders and policy makers who can make a difference.  
 
 
How to Open a Medical Clinic/Respite Care Center for Free  
  Have you thought about adding medical respite or mental health services to your program? Medical and mental health respite beds and other models of care can benefit clients and guests without compromising your faith-based curriculum or funding sources. In this session you’ll learn about assessing needs, finding resources, forging partnerships, and collaborating with government agencies to launch these programs at little to no cost.  
 
 

TRANSFORMATIONAL PROGRAMMING I SEMINARS

What Every Girl Needs to Hear from Jesus  
  The lies of Satan and this world can brutally assault a woman’s self-image, identity, and sense of worth, but Jesus speaks lovingly to women about their true beauty, identity, and calling. This seminar will describe approaches you can employ to help female clients see themselves the way God sees them and embrace His calling upon their lives.  
 
 
Understanding Poor Choices and How to Change the Pattern  
  This seminar will unpack why our clients (and we) do things that don’t make sense and that are actually harmful to others and ourselves. We’ll share practical insights and tools to help clients make wise choices and move forward with victory in Christ.  
 
 
Co-Occurring Disorders  
  Single homeless women with co-occurring disorders represent the largest gap in services for many cities. This, and the decline in mental health funding, motivated one mission to open a residential treatment center providing clinical counseling, case management, life skills, education, and referrals for this population. Learn from its experiences, including programming, outcomes, partnerships, and public response.  
 
 
Planning for Christ-Centered Outcomes  
  Outcomes-based programming is a major focus in rescue ministry. We measure outcomes related to sobriety, independent living, employment, financial stability, and more. While spiritual growth cannot be quantified in the same way as other program impacts, we should still be intentional in planning for and facilitating Christ-centered outcomes. We’ll explore outcomes-based programming and talk about how to help residents grow in grace and be transformed.  
 
 
Addiction, Relapse, and Recovery  
  If we, along with our clients, understand the heart of addiction, identify the traps and triggers for relapse, recognize the stages of change, and encourage clients to build a support system, a solid foundation for recovery can be set. This seminar will lay out a process for clients to overcome addiction and discover who they are in Christ.  
 
 

TRANSFORMATIONAL PROGRAMMING II SEMINARS

Essential Skills and Strategies for Counseling  
  This seminar will focus on the therapeutic model and how to use a strength-based, trauma-informed approach using creative therapeutic activities to help your clients engage in the healing process.  
 
 
Connecting Community to Job Readiness  
  Bringing area businesses into your mission with intentionality can introduce them to your rescue mission, build partnership opportunities, and expose them to your programs and services. What’s more, it gives the men and women in your recovery program an opportunity to network with possible employers and practice soft job-readiness skills. This session will outline how to do this successfully at your mission.  
 
 
The Holy Spirit's Work in Regeneration  
  Victory comes only through Christ’s redemption and the ongoing work of His abiding Holy Spirit. This session will take a glimpse into one mission’s recovery/regeneration program and explain how you can structure your program to encourage clients to tap into the power of God’s Spirit. You’ll be challenged and inspired through this session. Come prepared to interact and contribute through your life experiences.  
 
 
The Person of Jesus Meets the Science of Recovery  
  Over the past 30 years neuroscience has discovered what is broken in the brain with addiction. It’s no surprise that many of the issues involved with trauma, addiction, and recovery are addressed in the life and teachings of Jesus. This seminar will detail the most relevant insights associated with healing the brain and the heart, including two often-overlooked ones that will unleash the power of the gospel in your program and Bible classes.  
 
 
How to Engage and Minister to Men  
  A strong men’s ministry is foundational to the church’s fulfillment of God’s purpose for the world. This seminar is designed to help those who serve men in dealing with mental health, addiction, and other challenges. Research will be briefly described and strategies discussed that will assist those who work with men to be more effective and focused in their interventions.  
 
 

RESOURCE DEVELOPMENT SEMINARS

Utilizing Focus Groups to Engage Partners and Meet Mission Needs  
  Valuable human capital is all around you, ready to be used to generate other resources for ministry. There are ways to engage volunteers and supporters in greater ways—ways that help them feel more connected, ways that they’ll enjoy, ways that can channel funding to your mission. This session will detail a strategy for energizing ambassadors for your organization.  
 
 
Silent Auctions, Raucous Returns  
  Silent auctions have become a mainstay of rescue mission development strategy, but following a few best practices can increase bidder engagement and auction revenue. What’s more, there are new technology tools that can streamline and enhance your auction process. Listen in as a silent auction veteran who is now a tech entrepreneur shares fresh tactics that are proven to take silent auctions to the next level.  
 
 
What's On Your Development Dashboard?  
  This workshop will explore the basic fundraising metrics and key performance indicators that are essential to any well-run development program. Participants will learn what to monitor and measure so that they are on top of their activities and know how their donors are performing against industry standards. Knowing what to measure also allows for better strategy decisions going forward.  
 
 
Building a Premier Organization  
  This seminar, geared toward chief executives of small or new missions, will prime your strategies for development and community engagement. We’ll talk about board recruitment, building a fundraising culture, donor cultivation, free ways to get your message into the community, and other principles to help you build a premier organization.  
 
 
Mid-Level Donors: Just the Right Touch  
  Mid-level donors are a unique group of givers with unique needs. What are the best ways to communicate with this group? How do you give mid-level donors opportunities to move up the ladder of engagement without driving them away? This session will take you on a deep-dive into the methods and benefits of a sustaining donor program for mid- to high-level donors.  
 
 

RESOURCE DEVELOPMENT II SEMINARS

Moving the Hearts and Minds of Major Donors  
  Major-donor fundraising is vital to growing your ministry. In this session you’ll learn the four key elements that motivate generosity in people of capacity, how they respond to giving opportunities, and how to engage them. We’ll include current data to help you see the state of major giving and what is important to your most generous partners.  
 
 
Five Dangerous Trends and How to Counter Them  
  Based on the popular series of articles in the Nonprofit Times, this highly interactive session will begin with the five most dangerous trends facing charities today and how to counter them with 13 proven strategies. You’ll also learn to identify and eliminate barriers inside your mission that are inhibiting growth.  
 
 
More than Meals on Appeals  
  The age-old question in rescue mission fundraising: Is there a viable alternative to the dollar-per-meal ask? Using results from cutting-edge testing, deep-dive analytics, and data-driven market research, Randy Brewer will answer whether it’s time for rescue missions to offer donors more than meals on appeals.  
 
 
Micro campaigns: Raise $100,000 Online in Four Weeks  
  Micro campaigns provide a way to raise significant funds during some of the toughest times of the year—the “off seasons” of typical fundraising—in a short amount of time. We’ll share what a micro campaign is, what its key components are, and how to run a successful campaign to raise maximum dollars for ministry.  
 
 
Development and Social Media  
  Having a robust social media component as part of your fundraising program is critical to communicating with today’s audience. This seminar will examine successful strategies for engaging donors (e.g. crowdfunding campaigns, effective use of electronic communications, etc.), as well as the importance of metrics in evaluating success.  
 
 

OPERATIONS & ADMINISTRATION I SEMINARS

Four Key Tax Compliance Musts  
  There have been many recent tax updates and changes, and religious organizations are not excluded. In this session, we’ll examine four key tax issues gospel rescue missions need to address: unrelated business income tax (UBIT), executive compensation, nontaxable fringe benefits, and best practices for employee vs. independent contractor classifications. We’ll also look at what’s on the horizon from the IRS.  
 
 
Seven Questions Every CEO Should Be Asking Their Finance Team  
  You may be charged as a CEO with the overall responsibility for your mission's finances, but more than likely you’re not involved in the day-to-day details. You rely on a capable team to provide you with information necessary for decision-making. You’ll walk away from this workshop with seven key questions you should be regularly asking your finance team to strengthen stewardship at your ministry.  
 
 
Developing Future Volunteers  
  The Millennial generation has now surpassed the size of the Baby Boomer generation. What’s more, Millennials, as well as their younger counterparts in Gen Z, are known to be interested in social justice and ultra-connected. It makes sense, then, that if your mission can gain a following among these generations, your volunteer base could grow rapidly. This session will explore how to engage and motivate this demographic to become volunteers and advocates.  
 
 
Money Metrics that Matter for Rescue Missions  
  Learn how to improve your mission’s results and measure desired outcomes by prioritizing your goals, allocating the appropriate resources, and developing effective budgeting tools specific to your organization’s culture and needs. We’ll discuss considerations for recording restricted gifts and fulfillment, look at how to measure and benchmark financial health, and share best practices for communicating effectively with your board.  
 
 
Not-for-profit Accounting and Financial Reporting Update  
  There have been many recent changes in accounting and financial reporting standards for not-for-profit entities. This session will cover what you need to know about recent pronouncements and how they may impact your organization. We’ll discuss the Financial Accounting Standards Board (FASB) Accounting Standards Updates on not-for-profit financial reporting and leases, as well as other new standards.  
 
 

OPERATIONS & ADMINISTRATION II SEMINARS

Compensation Packages that Make Sense  
  Ministries of excellence desire to pay their employees fairly and in a manner that demonstrates integrity and propriety. How do you know what’s appropriate for your mission? What are the standards and guidelines for compensation-setting? We’ll discuss these issues, plus factors to consider when designing benefits plans.  
 
 
Planning for Successful Succession Team  
  Is your organization prepared for a healthy transition when a key executive decides to move on? Strong organizations are proactive in preparing for leadership transitions. Regardless of whether your organization’s primary need is for a strategy to deal with an unplanned exit, a defined departure, or both, this session will outline what an action-focused plan to effectively manage succession should look like.  
 
 
Addressing Fair Labor Standards  
  The Fair Labor Standards Act (FLSA) has a significant bearing on your operations, and rescue missions offer some unique circumstances that can make application of labor laws confusing. We’ve brought together a nonprofit attorney and an HR consultant to help bring some clarity. We’ll discuss exempt/non-exempt status, overtime rules, employees who receive room/board at the mission, record keeping, and classifications (intern, program participant, employee, etc).  
 
 
Volunteer Background Screening: What the Research Says  
  Background screening is integral to the success of a volunteer program. However, there are many options available for screening, and that causes confusion. Who should you screen? When should you screen them? How much should you spend to get the best results? This session reveals key findings from research and best practices.  
 
 
Protecting your Mission in its Ministry to Sex Offenders  
  When it comes to sex offenders, what risk management protocols should be in place to protect staff, volunteers, guests, and the offenders themselves? There are many variables to consider, and this session will help you develop a plan to limit your mission’s exposure, protect everyone involved, and free your mission to minister with confidence, knowing safeguards are in place.  
 
 

ENTERPRISE SEMINARS

Thrift Recycling and Triple Bottom Line  
  There are great opportunities waiting in the nonprofit thrift market for recycling, salvage, and waste reduction. A recycling enterprise can fuel job creation and training, environmental stewardship, and profit growth to further support your ministry. In this seminar we’ll explain these ideas, and we’ll also discuss trends, new technologies, and the regulatory climate, so you can decide if thrift recycling is a good fit for your mission.  
 
 
Mobile Management  
  Today's mobile devices can be tools to effectively run your retail or thrift store. With real-time data, scanning technology, point-of-sale opportunities, and more, if you’re not using mobile devices for your mission’s enterprise, you might be missing out. Come hear how these devices can be used, what peripherals may be necessary, and what you must understand to put this technology to work for your mission.  
 
 
What Social Enterprise is Right for My Mission?  
  Modern day social enterprise is a rapidly growing arena missions are uniquely poised to enter. With clients who need job skills, people willing to spend dollars on quality goods, and new revenue streams needed for your nonprofit, developing a new enterprise might be just what you need. What product or industry is the right one for you to explore? How do you brand it? What does launching it look like? We'll answer these questions and more in this interactive session.  
 
 
Lean Startup Methodology for Missions  
  You’ve seen the mission thrift stores, recyclers, caterers, bakers, coffee companies, a candle maker, landscaping company, and even a chocolatier, and you think, I wonder how my mission can start a business? This session, taught by a successful serial entrepreneur, who also happens to be a nonprofit attorney, will lay out the principles to start a lean, mean, revenue-producing machine that may even put people to work.  
 
 
Enterprise Show-and-Tell  
  If you’re proud of your mission’s enterprise and you’d like to introduce it to other missions, or if you’re interested in learning more about other mission-operated businesses, come sit in on this informal gathering of mission entrepreneurs. There will be opportunities to share, show products, ask questions, exchange business cards, and talk shop.  
 
 

PUBLIC IMAGE

Performing Well Under Media Pressure  
  It’s one thing to be a good speaker, but it’s another to communicate clearly and coolly under the hot lights and aggressive questioning of an adversarial television news crew. In this content-packed seminar taught by two seasoned media communications professionals, you’ll learn techniques that will equip you to perform well in both positive and negative news interviews. You’ll learn the rules of communication; optimum on-camera body language; vocal techniques; controlling nervousness; and more.  
 
 
Brand Smart! How Strong Brands Build Strong Ministries  
  Whether you tweet, post, pin, print, or mail—great communications starts with a brand strategy. With a strategy in place, you can create a compelling story and build connections to your mission. After attending this workshop, you’ll be able to: (1) Identify the factors of a strong brand; (2) Recognize brands that work; and (3) Clarify your unique story and communicate it using a range of tools.  
 
 
Case Study: Crisis Communications Failure  
  When a nonprofit mishandles a crisis, the results can be dire: fundraising loss, reputation damage, and an inability to fully serve its constituency. This seminar is a case study in what happened when media coverage brought a nonprofit to its knees and how you can prevent such a calamity from killing your mission.  
 
 
The Five-and-a-Half Steps of Good Storytelling  
  Storytelling is at the heart of every mission’s public image. Telling a story that inspires and activates a person requires that each story walk the person through five-and-a-half steps. This seminar will illustrate these steps using examples, then conclude with a short time of practicing your “elevator speech.” Research will be presented that shows why storytelling should be at the heart of your PR and development efforts.  
 
 
Equipping Your Community to Address Homelessness  
  As a service provider your mission is a resource to your community. Missions have been strategically placed to be salt and light—not only to clients and guests, but also to the community at large. This seminar will outline strategies for healthy public engagement, thus strengthening our ministries, benefiting those we serve, and equipping our communities.  
 
 

Plus: Seminars from the Association of Christian Thrift Stores

What Is AGRM’s Education Worth?

Each year, AGRM’s Annual Convention typically has scores of seminars and workshops. In the past, attendees could receive continuing education credits (CEUs) for selected classes. Starting with the 2017 Annual Convention, AGRM is launching a nanodegree program. Sometimes referred to as micro-credentialing, a nanodegree program is a course of study that can be completed in fewer than 12 months through classroom participation (in-person or online), gaining experience, and submitting materials for review. The aim of the program is to teach basic skills through the most qualified instructors, using the most relevant materials. Participants who complete a nanodegree course earn a “badge” that distinguishes them as having attained core competencies in a specific vocational area (such as public relations, life skills counseling, etc.), verifying their qualifications to undertake at least entry level positions in key roles at rescue missions. The specific nanodegrees AGRM will offer, starting with the 2017 Annual Convention, will be announced in detail later this year.

AGRM 2017 Annual Convention